Ensure your HDMI connections are correctly plugged in.You can fix this problem by checking your cable connections. In other cases, you will see a no signal message on your source device such as Roku TV. A wrong cable can cause many problems including no sound, no picture, or both. These inputs are responsible for transmitting uncompressed digital audio. HDMI problems occur when inputs and On-Screen Displays work but not the HDMI inputs. You are not hearing music or sound when playing Amazon Prime videos because of poor cable or HDMI cable connections. If you are getting an insufficient bandwidth error on Amazon Prime, we’ve got a detailed guide for it. Open your video to determine whether changes have taken place. Click on Managed Installed Applications.From your Fire TV home page, go to Settings.You can also restart your app by following the steps below. SEE ALSO: Fix Amazon Prime Video not working & common problems You need to unplug your device for a few seconds and then plug it back in again. Rebooting or restarting your device can fix many problems including sound issues. To fix them, you need to restart your app, router, or modem. That also means the problems are not related to your Amazon Prime service. Some streaming problems occur because of low bandwidth or poor internet connections. The following are other possible solutions for fixing it. The Amazon Prime video no sound problem may be annoying when streaming the latest movies. Third, you have connected your Smart TV to an A/V receiver, but the receiver is off. In that case, you need to check the audio setting and increase the volume. Second, the volume on your television may be low or muted. As such, the cable will not transmit uncompressed digital audio and uncompressed video data from your digital TV, set-top-box, or computer monitor. However, additional capabilities can make them incompatible with some devices. HDMI cables can be used with older pieces of software or hardware without particular modification or adaptation. While there is no specific cause of this problem, there are several possible reasons behind it.įirst, you may be using the wrong HDMI cable.

Have you been watching movies and noticed there is no sound on Amazon Prime despite having high-quality pictures? Audio or sound issues with Amazon Prime are common.

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